Oratta Inc

Mobile Device Trade-In Program Solution

New opportunities to upsell devices, accessories and data plans around the globe!

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Mobile Device Trade-In Program

Oratta Inc has designed and perfected a seamless mobile device trade-in program that offers multiple benefits for all.

Background

Oratta's end-to-end solution allows carriers to save time and money while providing a positive customer experience and satisfying customers’ consistent demand for the newest, most advanced devices.

Our trade-in solution was built from the bottom up around the mobile retail experience, applying a better understanding of sales associates psychology and providing tailored support programs to catalyze trade volume and ROI. By integrating our platform into the processes and systems in the retail environment, we eliminate subjectivity and deliver a transparent, instant and convenient process.

Redefining the Mobile Life Cycle

Our technology protects our planet by extending the life cycle of idle mobile phones

Orrata

149,026

Completed service orders so far.

Mobile Device Trade-In Program Features

Device Cost Validator

Automated device identification. Simple and comprehensive assessment of device. Buyback value based on device assessment. Using own algorithm we provide the most accurate and up to date device cost value.

More Revenue

Engage with consumer when they are considering new phones and service. Streamline process for more revenue producing transactions in-store. Automatic mobile phone price comparison integration. Control products including prices, phone models etc.

Reduced Device Cost

Reduce bad buys & adjustments. Eliminate common errors with model identification, activation locks or blacklist status. Working with Apple and GSMA to provide up to date device blacklist results based on IMEI number.

Increased Self-Service

Simple process so customers can start and complete buyback or trade-in either in-store or without visiting one. Support for buyback & trade-in flows. Manage all devices in a spreadsheet for regular upload.

Customer Satisfaction

Initiate buyback or trade-in on-device anywhere and anytime. Improve customer experience by minimizing in-store wait times. Accurate pricing eliminates surprises. Our customized retail and sales support programs include marketing campaigns, sales training and dedicated field staff support.

Reporting and statistics

Reports ranging from showing device types recycled, volumes, employee efficiency and work load comparisons, all to assist in managing work flow and finding out pressure points in the service chain. Draw reports for all warranty types and percentages for in/out of warranty devices. The options are nearly endless.

Want to find out more about all the Mobile Device Buyback and Trade-In features Oratta has to offer? Get in touch today.

Our Client Testimonials

After having used several custom made trade in apis and purchased systems for buyback service management, I have longed for a software like Oratta. We have cut technicians times with not minutes, but hours per day, and increased both revenue and customer satisfaction. We simply wouldn't imagine our daily work without it.

— Ann Underwood,, Service Manager at Telenet Brussels, Belgium

Additional Services

We are more than happy to help out with any special requests your business may require. Below are some of the additional services we can provide.

On-site installation

Even though out Trade-In Platform is fully integrated into the cloud, we can travel to your location for an on-site installation and training in order to make everything flow smoothly.

Third party integrations

Every country, city and business is unique, which is why we are constantly adding to our pool of direct integrations. Need to integrate your billing or CRM? No problems, let us know what you need and we'll provide you with a quote.

Mobile Application Development

We provide services to develop all kinds of apps on iOS and Android Platforms. Our skilled iphone developers find you feasible solutions to your business needs.

Third party integrations

Every country, city and business is unique, which is why we are constantly adding to our pool of direct integrations. Need to integrate your billing or CRM? No problems, let us know what you need and we'll provide you with a quote.

Customer portal

Make life easier for your customers too by offering them their own customer portal. Quick registration of devices and service orders, messaging, automated updates and much more is already in place. Our portal can be used as a white label solution, designed to fit your business image.

IT Equipment Cargo Service

High-value, low-cost ocean freight services for IT equipment from United States to Europe destination. We also provide brokerage service and warehousing / distribution.

Contact Us

Send us an e-mail, give us a ring or swing by our office.

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We'd love to hear from you!

Write, e-mail, call or come by for a cup of coffee. Our representative will be happy to assist you through the buyback intergatrion process.

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